more about our specialities .....
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Little Cottage is a catalyst to business development generally but below is a brief outline of some of our specialities including some of the sectors that work has been carried out in include: |
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Non profit/charities |
Global facilitation of software development, IT support strategies and training |
| NHS |
Communications and marketing projects, FoI, Intranet development |
| Equine/agricultural |
Staff training and development |
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Holistic health |
New business development and training |
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IS / IT Strategy |
Implementing IT solutions to companies that work for the business rather than lead the business. We help unravel the mine-field of technology and provide solutions that make your business work harder for you rather than you working harder to run your business. This includes website design and implementation (specialists in intranet adoption and development), security guidelines, disaster recovery, software testing, business analyst.
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| Customer Service |
Working with a global development organisation to ensure that IT support was provided to over 5000 employees in 60 countries. The solution involved developing support technicians skills and roles, communicating the support process and implementing a software package to manage the calls. Carrying out training for all staff that have access to your customers - your business is on show all the time your customers have contact with you and your staff - they can either be won or lost!
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| Project Management |
With experienced project managers on the team Little Cottage will work with you to define a project management framework that works for your business environment. Flexible use of Microsoft and PRINCEII methodologies are incorporated enabling you to run projects that meet your time, cost and resource restrictions whilst delivering what the business wants. This framework is so flexible that you can use it for all your IT and non IT projects again and again. Specialists in turning round seemingly failed software projects.
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| Change management |
All companies have to implement change at some time - it can be one of the hardest things to do. Little Cottage provides specialists to help that transition go as smoothly as possible. Excellent facilitators and communicators implement action plans with minimum disruption.
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| Training |
Whether it is training staff on new computer systems, developing IT training, getting the most out of your staff or ensuring you meet Health and Safety regulations training is very important. Little Cottage provides training suited to the individual's needs, which can be on or off site; one day or an ongoing mentoring programme.
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